International Shipping & Handling

INTERNATIONAL SHIPPING RATES:

ILACE offer Free Shipping on US Dollars 180 & over International Orders. Standard International Shipping Rates varies from a minimum of US$ 20/- upto maximum of US$ 30/- depending on order amount, quantity & weight for orders lower than US$ 180/-

Australia shipping rates Flat US$. 40/-

International Dispatch: 

We dispatch your international order within 12 to 15 or plus Working/Business days of collecting/receiving money & send you courier number depending on pending orders situation. The customer, though, may experience order delay due to holiday season.  (Hand-work/Embroidered Formal Garments may have a longer Shipping time).

Please Note:  We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed. 

Payment Through Credit Card/Debit Card or Paypal:

ILACE international website provides Paypal & Credit Card Payment options to our customer. 

Advance Payment: 

100% advance Payment is required for all international orders. Should you chose to pursue this payment option please note that, once you submit/complete your order against advance payment, domestic or international,  we shall contact you on your provided phone number through WhatsApp for further payment instructions. Kindly only accept instructions from our official phones or sales channel such as Facebook or Instagram.

Cash On Delivery Not Available for International Orders:

If inadvertently an international order is placed on COD, the same shall be considered as Advance Payment only. Hence Advance Payment shall be required to process all International Orders. Customer has an option to cancel an order by emailing us or sending instruction on Whats app/SMS/Call/Facebook Messenger/Instagram Messenger.

Important Note Regarding Duties & Taxes:

Duties & Taxes varies for different countries. Same can be checked from your respective customs department.

However, please note that additional charges, IF ANY, for custom clearance duties taxes etc must be borne by the customer only.

Orders Cancellation:- 

Ilace has a No Refund policy Only Exchange policy, meaning only product exchange is possible. Customer has the option of cancelling any order before order is dispatched. The amount cancelled shall be used for future order only. Cancellation Charges though shall apply. 

In case of some unforeseen or unexpected problem, ILACE also has the option of cancelling customer's entire or partial order. 

This applies to cash on delivery/advance payment orders, domestic as well as international orders.

Return and Exchange for International Orders. 

No Return only  Exchange Policy for International Orders. If the buyer want to exchange the product or size the buyer has to bear one way shipping cost from her/his Country to Pakistan. Second dispatch/redispatch for exchange from Pakistan shall be free & complementary from ILACE though.